Running a field service business could be a daunting task at times. The process involves so many elements that you might want to be at ten different places at a time to get control over your operations. This is practically impossible unless you have some superhuman powers! However, the advent of modern tools and technologies has revolutionized the industry. Of course, they cannot teleport you. But they give you more control over things by automating the business processes. The introduction of Software for field service particularly has been regarded as a paradigm change in the industry. Aided with this incredible tool, you can now conduct operations in minutes that would take you hours or days previously. If this is not a superpower, we don’t know what is!
Now, those who think software solutions are meant for large corporations could not be any farther from the truth. In fact, it is the most significant competitive advantage that you could leverage to boost your business growth. If you look around, almost every service delivery company uses one right now, and so should you.
While ServiceMax has a reputation as one of the leading Field service management software, it could be a little out of budget for many small and medium-sized organizations. But that does not mean you are left with no choice. Rather, there are plenty of options that do not cut a deep hole in your pocket. And some are even available for free. But be rest assured, they are no longer inferior in quality or features compared to ServiceMax. Here are our top four picks.
Field Promax
Field Promax is an innovative, cloud-based FSM software ideal for plumbing businesses of any size. It is full of invaluable features and functionalities. The advanced digital tool has a comprehensive work order management suite, efficient scheduling & dispatching system, and seamless functionalities to create and share estimates. It also comes with an integrated GPS-powered mobile app that allows you to track your technicians’ locations in real-time, monitor work progress, and view the entire schedule in different modes (daily, weekly, monthly, and individual technicians’ schedules). The all-in-one dashboard provides access to every necessary customer detail and work order information, along with a chock-full of features to help you automate and streamline your business processes.
The highlight, however, is that the software arguably has one of the most straightforward interfaces to operate. This requires no additional downloads or technical support. You can access the platform via any device and use it across various systems. It offers an integrated, GPS-powered mobile app for field service technicians available on Android and iOS. Besides, the software allows a robust two-way sync with QuickBooks. This means you can import the customer database to create and manage work orders, as well as use the data from the service management platform on QuickBooks to create and share invoices with the customers. Overall, it is the one-stop solution for all your technological needs.
Top Features
- Work Order Management
- Estimate and Invoicing
- Scheduling & Dispatching
- Calendar View
- GPS Tracking
- Routing & Time Management
- Reports and Dashboards
- Inventory Management
- Integrated Mobile App
- Mobile Access
- Digital Signature
- QuickBooks Integration
Pricing: Plan starts at $49 per month for 2 users. The plans go up to 25 users for additional fees. Free Trial: Free 30-days trial is available with unrestricted access to all features and functionalities.
Workiz
Workiz is a Field service mobile app designed to help you organize your service business more efficiently. It offers a compelling set of tools to keep track of jobs, technicians, scheduling, invoicing, payments, and clients. The main features of Workiz include Access Control, Activity Dashboard, Calendar, Client Management, Inventory Management, Work Order Management, Live Dashboard, Lead Tracking, Asset Lifecycle Management, CRM, Billing & Invoicing, etc.
Workiz is very easy to start with, and you don’t need to download or install anything. Just create an account and start sending jobs to your technicians. This software solution allows your technicians to connect with the office without using any technical features. They can simply log in, communicate, and receive job orders via text or email.
Top Features
- Scheduling & Dispatching
- Drag-and-drop Calendar
- Dispatch Scoreboard
- Estimates
- Invoices
- Jobs Status
- Sales
- Online Booking
- Digital Signature
- Mobile App
- Reports and Analytics
- QuickBooks Integration
Pricing: Stater Plan comes at a $65/month annual fee for 2 users.
Free Trial: 7-day free trial is available for limited access.
Kickserv
Widely popular for its convenience, KickServ is a leading choice when it comes to job management and customer relationship management. It offers seamless scheduling and dispatching functionalities, Calendar, Billing & Invoicing Notifications, Mobile App, Job Management, Availability Indicator, CRM, Client Portal, Customer Database, Inventory Management, Contract/License Management, Estimates, GPS, File Storage, Job Tracking, Digital Signature Support, Electronic Payment Processing, Preventive Maintenance, QuickBooks Integration, and more.
You can access your database and job management components on this platform via its integrated mobile app (available for both iOS and Android). KickServ also allows customization on its dashboard based on individual business needs and personalized web page ambiance. The mobile-friendly system lets you access your data from anywhere and keeps it safe.
Top Features
- Calendar
- Dispatching
- Billing & Invoicing
- Notifications
- Mobile App
- Job Management
- Availability Indicator
- CRM
- Client Portal
- Customer Database
- Inventory Management
- Contract/License Management
- Estimate
- GPS
- File Storage
- Job Tracking
- Digital Signature
- Electronic Payment Processing
- Preventive Maintenance
- QuickBooks Integration
Pricing: Plan starts at $31/month for 3 users. Free Plan is also available for up to 3 users with limited features.
Free Trial: Free Trial is available for all plans.
Housecall Pro
Housecall Pro is also an excellent choice for small businesses. An excellent cloud-based field service management software for plumbing professionals, Housecall Pro helps users automate workflow and streamline technician dispatch. The system provides core features of FSM software such as work order generation, scheduling and dispatching, automated billing and invoicing, payment processing, etc. But more than these, it offers some unique features that make the software solution a leading choice among field service business owners. Moreover, the software solution can be accessed via both mobile phones and desktops.
Housecall Pro enables service-based businesses to discard paperwork and replace it with digital automation. It offers valuable features like QuickBooks online integration, job scheduling with GPS tracking, dispatching, job management, and more so that both clients and businesses can be on the same page regarding work orders.
Top Features
- Online Booking
- Scheduling
- Estimates
- Live GPS Tracking
- Follow-Up Marketing
- Job Management
- Advanced Reporting
- Strategic Account Manager
- Invoicing
- QuickBooks Integration
Pricing: Basic Plan starts at $49/month for 1 user when billed annually. The monthly payment is $65/month for 1 user.
Free Trial: 14-day free trial available for all plans with limited access.
Final Thought
Now that you have the relevant information about the most efficient yet budget-friendly field service software, go through the features again and make a careful comparison. Choose the one that best suits your business needs. Once you go paperless with one of these software solutions, see how your company shoots for its optimal performance. So, why wait? Go for it today.
