SSL is the short form of Secure Sockets Layer. It helps in creating a safe connection between the server, which transmits data, and the client. It usually uses public and private keys to encrypt the information, where the remote enables only the recipient of the message to read while the public one is for everyone. A website is said to have an SSL error when the server returns the SSL certificate, which a browser cannot verify.
On the other hand, an SSL certificate is a process of making sure that there is safe and encrypted information on a website. It helps build trust between the customer and the website owner since it carries all the relevant information like the owner’s address.
SSL connection errors usually occur on the user’s end or the server hosting the website. It might come as a result of ;
i) Having an SSL certificate that is not trusted.
ii) Having a problem with the browser.
iii) Blockage of the antivirus program to website access.
iv) Wrong information on the SSL certificate.
v) Incorrect date and time of the computer trying to access the website.
vi) Insecure information from the website.
Types of SSL error on Google Chrome
There are various types of SSL connection errors found in Google Chrome.
1.The connection you are using is not private:- It is an SSL error where your computer or internet is preventing Google Chrome from loading specific website security in private. Chrome will display a message for you to know who is trying to steal your intimate details such as password, credit cards, etc.Your connect is not private with ERR_CERT_COMMON_NAME_INVALID
- Your connection is not private with NET::ERR_CERT_AUTHOURITY_INVALID
- The webpage has a redirect loop or ERR_TOO_MANY_REDIRECTS
- The clock is ahead or behind or Net::ERR_CERT_DATE_INVALID
- The server may have a weak ephemeral Diffie- Hellman public key or ERR_SSL_EMPHEMERAL_DH_KEY
- The webpage is not available or ERR_SSL_VERSION_OR_CIPHE_MISMISMATCH
- err_bad_ssl_client_auth_cert Error
- Clearing the Browser Cache
To clear the browser cache;
i) Go to Google chrome and click Cntrl + H to open history.
ii) From the left panel, tap precise browsing data.
iii) Ensure that you choose the beginning of the time under the source of the items.
- iv) You should also mark the following;
- Download history
- Cached images and files
- Browsing history
- Autofill form data
- Plugin data, cookies, and another sire
v)Tap on the browsing data and wait for it to load and finish.
vi) Restart the browser.
- Disable HTTPS or SSL scan
i) Navigate to the antivirus software. For example, when you are using Avast antivirus,
ii) Click on the Avast interface to open it.
iii) From the left panel, choose the protection and tap on the core shields.
iv) Tap on the web shield tab down at the configured shield setting site.
v) Enable HTTPS scanning by unticking the box to disable the feature.
- Enabling SSLv3 or TLS 1.0
i) Type chrome:// flags in the URL bar at the Google Chrome browser.
ii) Get minimum SSL/TLS supported versions on the security settings.
iii) Close all tabs after changing it to SSLv3 from the drop-down menu.
iv) Restart your computer or PC.
v) Ensure to check Use TLS 1.0, 1.1, and 1.2. If SSL 3.0 is checked, uncheck it.
vi) Tap on the apply button to ensure that it is done.
- Correcting date and time
i) On the taskbar, tap on the date and time and choose a date and time settings. ‘Set time automatically’ is available on windows ten.
ii) In other windows, tap on the internet time and tick’ automatically synchronize with internet server time.
iii) Choose on the ‘time windows.com’ and tap on the update and then ‘OKOK.’
- Clear SSL Certificate Cache
i) Click ‘windows key + R’ then type ‘inetcpl.cpl’ and tap enter to open properties of the internet.
ii) Turn to the content tab, tap on the Clear SSL state, and press OK.
iii) Tap on the Apply button followed by OK.
iv) Save the changes by restarting the computer.
- Clear internet DNS Cache
i) Press the ctrl + shift + N to open the incognito mode.
ii) Type chrome://net- internals/#dns on the address bar and tap enter.
iii) Tap on the clear host cache and restart your chrome browser.
- Resetting internet settings
i) Press the Windows key + Ropen to enter open internet properties by typing the inetcpl.cpl
ii) Choose on the advanced tab and tap on the reset button.
iii) The internet explorer will start the resetting procedure.
iv) Navigate to chrome and go to settings from the main menu.
v) Click on show advanced settings after scrolling down.
vi) Tap on the Reset settings and again restart the Google Chrome browser.
- Updating the chrome
i) Navigate to the chrome browser.
ii) Tap on the three dots and the ‘help.’
iii) Tap on about the chrome.
- Using the chrome clean-up tool
i) Navigate to chrome. At the top right corner, choose the three dots to get you to the settings.
ii) Select advanced at the bottom of the page.
iii) Again, scroll down to the reset and open the section of clean up to clean your system.
iv) Tap on the Find to see’ checking for harmful software messages.’
- Reinstalling Chrome browser
i) Navigate to the control panel.
ii) Remove Google chrome from the program and download its latest version.
Fixing an SSL error in chrome helps in the website’s privacy protection; hence, the website visitors cannot access private information such as passwords. The above step will help you fix the SSL connection error more superficially.
Read More >>>> Google Chrome Features