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Is Microsoft Teams the best for business communication in 2023?

microsoft teams

When it comes to business communication, Microsoft Teams has gained significant popularity. But whether it should be deemed the best option remains debatable. While it offers a wide range of features, its user interface can be complex, resulting in a steep learning curve for many. Additionally, the platform’s performance has been observed to be inconsistent, hindering seamless collaboration. The crux of this is simple: businesses should consciously evaluate their specific communication needs and explore alternate solutions before proclaiming Microsoft Teams as the best choice for their requirements.

When evaluating options to choose from, one might feel overwhelmed by the immense competition in the market. However, there are several tools that stand out with their dynamic features, user-friendly designs, and performance. While each option may have its unique benefits, some are just masters of all trades. Companies can benefit from these capabilities to improve their communication and collaboration. Some of these tools are:

1 . Zoho Cliq

Zoho Cliq positions itself at the intersection of powerful internal communication and a commitment to data privacy and security. Using Cliq’s features and functionalities, you can effectively improve productivity and streamline workflows. One thing that sets it apart from the rest is that it fits the needs of every business. This is made possible through several customizations, ranging from adding or removing modules to deploying mobile device management. Apart from this, you can also create channels, conduct video meetings for up to 10,000 participants, use networks for dedicated external collaboration, manage tasks, and more. An added bonus is Zoho Cliq’s focus on integrations, which allows users to collaborate seamlessly with several native and third-party applications. Finally, it is also economical, offering a free plan and an unlimited plan with all the premium features starting from $3/user/month.

2. Slack

Slack has seen enormous popularity as a versatile team communication tool. It boasts a simple interface, seamless integrations, and other features such as messaging, channels, and video and audio conferencing for team-wide collaboration. Through channels or direct messaging, users can instantly transfer files. Slack serves as a hub for document sharing, user feedback, and version control to facilitate efficient collaboration. Pricing starts at $7.25/user/month, making it a more expensive option for startups and small enterprises. Slack also offers a free subscription for individuals who want to try the service.

3. Google Workspace

A wide selection of productivity and collaboration tools are available through Google Workspace. It consists of Gmail, Drive, Calendar, Meet, Chat, Docs, Sheets, Slides, Forms, Sites, Keep, Jamboard, Apps Script, and Cloud Search. Google Workspace offers services including real-time collaboration, document sharing, and centralized storage. It is the ideal solution for businesses using Google’s ecosystem since the transition between various Google services makes for better productivity and collaboration. In terms of pricing, the business starter pack charges customers $7.20/user/month. It also offers a free trial.

4. Cisco Webex

Project collaboration, file sharing, and voice, text, and video conferencing are available to users of Cisco Webex. With a commitment to security and privacy, it provides end-to-end encryption and multi-factor authentication. Users can set up webinars, conduct training sessions, and host virtual conferences using the platform’s meeting tools. Features such as noise cancellation and fast connection speed are some of the best on the market. Cisco Webex offers its tools as a suite with prices starting at $25/license/month. It also offers a free subscription for individuals wanting to try the service.

While MS Teams has been deemed the best in internal communication, it may not be the ideal choice for everyone. It is crucial for businesses to consider what is best for their goals, structure, and budget before making a decision.


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Written by Abhishek Chauhan

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