How Zoho CRM Integration Can Help Improve Business Efficiency?

The more streamlined the business processes are, the better are the results obtained; Zoho CRM offers all that is required to make the different processes efficient and thus yields great results. And what makes Zoho stand apart from many of the other CRMs is its ability to integrate with many other essential tools at zero cost, making it the most budget-friendly CRM software in the market industry. Moreover, Zoho CRM integration lets every aspect of business be available online, which not only contributes in improving the efficiency of the remote workforce but also ensures smoother collaboration between employees. Besides, as these apps are available online, anyone can access them from anywhere practically.

Some of the prominent apps that can be integrated with Zoho CRM include:

  1. GSuite
  2. Office365
  3. MailChimp
  4. WhatsApp
  5. Dropbox
  6. Google Drive
  7. SurveyMonkey
  8. Google Calendar
  9. Zoom
  10. DocuSign
  11. ChatBot
  12. QuickBooks
  13. Google Ads
  14. GoToMeeting

Ways how Zoho CRM integration help improve business efficiency:

Zoho CRM experts around the world integrate Zoho CRM with other tools and platforms to help streamline different aspects of business such that this helps boost the sales. How Zoho CRM integration work wonders, you ask? Well, here we have mentioned how Zoho integration can lead to improved business efficiency:

SalesForce Automation

Zoho CRM experts integrate Zoho SalesIQ with Zoho CRM to know how website visitors interact with the website in real-time. It also lets you offer exceptional customer support 24/7 through custom-built chatbots.

Workflow automation

Zoho CRM developers use Zoho flow to automate all business workflows. The best part is that to automate everything, CRM experts don’t need to code for integrating as they can create custom integration to automate workflow.

Marketing automation

Running campaigns efficiently can help fetch quality leads. With Zoho CRM, you can not only run campaigns efficiently across various channels but it also facilitates the automation of your email marketing with MailChimp. Integrating it further with Google Ads will give an overview of how ad campaigns are performing and the revenue they are generating.

Contact Management

Integration of Zoho CRM with help desk software such as Zendesk ensure that the customer tickets are in sync with relevant sales data, which further assists customer-care reps to provide a consistent customer experience.

Inventory and payment management

While Zoho Inventory sorts a lot of things like managing order and tracking inventory, its integration with popular online marketplaces like Shopify and payment gateways like PayPal and Razorpay, enhances the functionality by many fold.

Campaign management

Integration of Zoho Campaigns with Survey Monkey lets you send email surveys to a large group of customers at a click of a button.


Zoho CRM can be used to sync files across multiple devices by integrating it with storage apps like Dropbox which allows to create, share and edit documents on the cloud.

So this is how Zoho CRM integration with other apps can help businesses. But for the integration, one would require the help of Zoho CRM developers. Only experts can offer comprehensive Zoho Integration services such that everything, from tracking and managing to synchronizing various add-ons and third-party applications is done from a centralized unit, thereby helping in maintaining data integrity and privacy.

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Written by Alvis barnes


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