Abhishek Chauhan
Zoho Assist is secure, cloud-based, cross-platform compatible remote support and remote access software. It facilitates on-demand remote support sessions and unattended remote access sessions, so technicians can support, control, manage, and troubleshoot remote devices from their PCs, laptops, servers, and mobile devices.
Zoho Assist works on various platforms, such as Windows, Mac, Linux, Raspberry Pi, Chrome OS, Android, and iOS. Popular features include:
- Scheduling remote support sessions across time zones, file transfers up to 5GB, screen and application sharing, multi-monitor navigation, voice and video calls, and diagnostic tools.
- Availability of customization, rebranding, and service queue options.
- Desktop plugin for starting a remote sessions directly from your desktop.
- Session recording feature, which allows users to review past sessions and share videos for reference.
- Direct access to Shut Down, Restart, and other quick-launch options, such as the Control Panel and Run command.
- Robust security features, including AES 256-bit encryption over SSL, multi-factor authentication, session confirmations, and more.
- Free and paid versions for personal and commercial use to suit the needs of a wide range of users with different requirements.
Zoho Assist is a powerful and flexible software for easily and securely managing remote devices.
You can sign up for a 15-day free trial to test out Assist’s reliable and comprehensive features!
